Victor Parkinson’s (32) journey is one of strength, cultural understanding, and profound transformation. Originally from Sierra Leone, West Africa, Victor and his mother faced significant challenges navigating the American healthcare system. Their deep-rooted cultural beliefs made it difficult to trust medical and psychiatric providers, leaving Victor without the care he needed to manage his schizophrenia and speech disorder.
In 2016, Victor’s health struggles led him to Volunteers of America and our Baltimore Behavioral Health (BBH) program.
“When I first came to VOACC, I was struggling with my medical and psychiatric appointments. I wasn’t sure who to trust.” – Victor
Through the BBH program, Victor received not only meaningful mental health support but also the coordinated care he needed to address other pressing health concerns. During this time, he was diagnosed with stage IV kidney disease—a reality that deeply worried his mother.
“I worked closely with Victor and his mother to help ease their concerns through education and understanding. I knew that finding the right provider would be key to his journey.” – Brian Shird
Recognizing the importance of cultural connection in healthcare, Brian helped Victor find an African nephrologist. This provider not only addressed Victor’s medical needs but also communicated in a way that resonated with him.
“I worked closely The first time I met my new kidney doctor, I finally felt like someone understood me. We made a plan together, and for the first time, I believed I could get better.” – Victor
With renewed hope and a strong support system in place, Victor committed to making meaningful changes in his life. He began practicing mindfulness, adopting a healthier diet, and adhering consistently to his treatment plan. These efforts soon led to remarkable progress.
The BBH program has been instrumental in supporting Victor’s mental health journey. The staff assist him with contacting his medical providers and advocating on his behalf. They ensure he never runs out of medication by managing refill requests and help him stay on track with his medical and psychiatric appointments. The program also handles recertifications for state and government benefits and provides bi-weekly updates to his psychiatric treatment team to ensure effective coordination of care.
In January 2025, Victor and his mother shared incredible news—his kidney specialist was thrilled with his improved health. His mood had lifted, and his attitude toward taking his medications had completely transformed.
“Today, I feel healthier, stronger, and more in control of my future.” – Victor
Victor’s story is a powerful testament to the impact of culturally competent care and the right support system. His transformation would not have been possible without the dedication and guidance of the VOACC team.
“All of this is to say that if given the right resources, at the right time, in the right way, change is possible.” – Brian Shird
To learn more about our Baltimore Behavioral Health program, visit www.voachesapeake.org/bbh.