Contact: Nicholle Granger
ngranger@voaches.org
JULY 31, 2025
Volunteers of America Chesapeake & Carolinas (VOACC) is proud to announce the appointment of Torrance Poindexter as the new Vice President for Compliance. With over two decades of leadership and management experience, including nearly 20 years in the behavioral health field, Poindexter brings deep expertise and a strong commitment to ensuring quality, accountability, and innovation across VOACC’s programs and services.
As Vice President for Compliance, Poindexter will lead VOACC’s organization-wide program compliance functions, ensuring adherence to all applicable laws, regulations, internal policies, and stakeholder requirements. His role will focus on maintaining the highest standards of program integrity and ensuring that services meet funder expectations from a comprehensive, enterprise-wide perspective.
“I am excited about being a part of an organization whose foundation is God, and serving others is important. One objective I am excited to accomplish is ensuring full compliance across our grants and programs. This will not only mitigate risk but also strengthen our sustainability and positively impact revenue through improved program integrity and continued funding eligibility.”
– Torrance Poindexter, Vice President for Compliance
Throughout his career, Poindexter has successfully led initiatives in strategic planning, performance analysis, operational efficiency, and information systems oversight. He is highly skilled in orchestrating planning activities, evaluating program effectiveness, and delivering impactful, data-driven insights. His prior leadership roles include serving as Chief Compliance Officer and Chief of Staff, where he championed regulatory compliance and spearheaded performance improvement across behavioral health services.
Poindexter holds a Bachelor of Science in Human Services and a Master of Business Administration from Walden University. Based in the Maryland–Washington, D.C. region, he is known for his strong values and forward-thinking leadership. His professional affiliations include membership in the Alpha Sigma Lambda Honor Society, the National Society of Leadership and Success, the Golden Key International Honour Society, and the Society for Human Resource Management (SHRM). He also holds certifications in Sustainable Business Practices and Strategies, Moderate Risk Provider Orientation, and is a recognized Credible Superuser.
Dedicated to advancing quality and compliance across behavioral health and human services, Poindexter remains focused on driving organizational excellence that empowers staff and transforms lives.
Please join us in welcoming Torrance Poindexter to the VOACC family!
About Volunteers of America Chesapeake & Carolinas
Volunteers of America Chesapeake & Carolinas (“VOACC”) is a faith-based, nonprofit organization whose mission is to inspire self-reliance, dignity, and hope through housing, health and human services.
At VOACC, we have been helping to create Healthy Communities for All for over 129 years by aligning housing, health and human services. We actively pursue health equity by filling the gap in housing and care for underserved populations, including those who are experiencing homelessness, low-income, underinsured or uninsured, justice-involved and veterans. By offering integrated housing and care, we address the social determinants that impact the long-term stability for those in need.
Through a dedicated team of management, staff and volunteers who are guided by our Core Values – Visionary, One Body, Integrity, Compassion, Excellence, and Faith – we are the safety net for thousands of men, women and children each year across Maryland, the District of Columbia, Virginia and the Carolinas. We operate over 49 programs focused on 8 areas of service: homeless services, affordable housing, mental health, substance use recovery, intellectual/developmental disabilities services, community re-entry, veteran services and workforce development.
VOACC has over 800 staff members and more than 2,000 volunteers. The organization helps over 9,675 individuals and families every year from Maryland, Virginia, the District of Columbia and the Carolinas. For more information on VOACC, please visit www.voachesapeake.org.