VOACC Contact: Nicholle Granger
ngranger@voaches.org
AUGUST 15, 2025 | DURHAM, NC
Volunteers of America Chesapeake & Carolinas (VOACC) is proud to share that our Supportive Services for Veteran Families (SSVF) program in North Carolina has once again been awarded a three-year accreditation by the Commission on Accreditation of Rehabilitation Facilities (CARF). This is the second consecutive three-year accreditation for the program, which provides rapid rehousing and homelessness prevention services to veterans and their families across more than 62 counties in North Carolina.
CARF accreditation is an internationally recognized mark of quality that reflects an organization’s commitment to meeting rigorous service standards, implementing best practices, and achieving meaningful results for those it serves. For VOACC’s SSVF program, this recognition affirms our team’s tireless dedication to helping North Carolina’s most vulnerable veterans achieve stability and self-sufficiency.
“This CARF accreditation is not just a certificate on the wall. It is the capstone of months of collaboration, sacrifice, and steadfast excellence. I am profoundly proud of our Supportive Services for Veterans and Families (SSVF) leadership team whose diligence and dedication have been unwavering. I am equally grateful for the unified strength of our organization at large, our program leadership, and support unit team members whose synergy and guidance ensured we were fully prepared. This milestone is a testament to the spirit of unity and camaraderie that drives us to serve with distinction. It is an honor to serve such a beautiful region and program that gets to serve the veterans who have bravely served us.”
Dr. Ron Flack, Vice President of the Carolinas Region, VOA Chesapeake & Carolinas
“Receiving a second consecutive three-year CARF accreditation is a powerful affirmation of our commitment to excellence. This particular accreditation reflects our deep dedication to helping North Carolina’s veterans build stable, dignified lives. I’m incredibly proud of our SSVF team and honored to support their life-changing work.”
Candace Vanderwater, President & CEO, VOA Chesapeake & Carolinas
Since 1987, our SSVF program in North Carolina has provided community-based supportive services that help vulnerable veterans and their families achieve housing and financial stability. Using the Housing First Model, VOACC promotes housing stability among very low-income veteran families who might otherwise be without the support they need.
Through our rapid rehousing services, we help homeless veterans and their families secure permanent housing as quickly as possible. Our homelessness prevention services assist veterans at risk of losing their homes. Our case managers also help participants access Veterans Administration (VA) health care, benefits, and other vital resources.
By integrating housing assistance with personalized case management, VOACC’s SSVF program fills a critical gap in services for low-income veterans, helping them overcome barriers to stability and independence.
To learn more about the SSVF program, visit www.voachesapeake.org/ssvf-nc.
About CARF
Founded in 1966, the Commission on Accreditation of Rehabilitation Facilities (CARF) is an independent, nonprofit accreditor of health and human services. CARF’s accreditation process focuses on enhancing the lives of persons served through a consultative approach and continuous quality improvement centered on service outcomes.
About Volunteers of America Chesapeake & Carolinas
Volunteers of America Chesapeake & Carolinas (“VOACC”) is a faith-based, nonprofit organization whose mission is to inspire self-reliance, dignity, and hope through housing, health and human services.
At VOACC, we have been helping to create Healthy Communities for All for over 128 years by aligning housing, health and human services. We actively pursue health equity by filling the gap in housing and care for underserved populations, including those who are experiencing homelessness, low-income, underinsured or uninsured, justice-involved and veterans. By offering integrated housing and care, we address the social determinants that impact the long-term stability for those in need.
Through a dedicated team of management, staff and volunteers who are guided by our Core Values – Visionary, One Body, Integrity, Compassion, Excellence, and Faith – we are the safety net for thousands of men, women and children each year across Maryland, the District of Columbia, Virginia and the Carolinas. We operate over 37 programs focused on eight areas of service: homeless services, affordable housing, mental health, substance use recovery, intellectual/developmental disabilities services, community re-entry, veteran services and workforce development.
VOACC has over 800 staff members and more than 2,000 volunteers. The organization helps over 9,700 individuals and families every year from Maryland, Virginia, the District of Columbia and the Carolinas. For more information on VOACC, please visit www.voachesapeake.org.