Contact: Nicholle Granger
November 14, 2022
We are very excited to welcome one of our newest board members, Bill Duncan.
Bill serves as the global head of Hilton’s All Suites and Focused Service Category, overseeing Embassy Suites by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton along with Hampton by Hilton, Hilton Garden Inn, and Tru by Hilton.
In his role, Bill, a 32-year veteran of Hilton, leads the integration of core management functions, and development of long-term shared operational, performance and growth strategies for the All-Suites and Focused Service Category, the largest division of Hilton with a combined total of more than 4,650 open hotels and a global pipeline of more than 1,800 properties.
Deeply engaged in both professional and civic organizations, Bill has been recognized for several industry and community awards throughout his distinguished career, including the Hospitality Sales & Marketing Association’s “Top 25 Extraordinary Minds in Sales & Marketing,” Volunteer Memphis Corporate Executive Leadership Award, and Books for Kids Outstanding Literacy Leadership Award.
A champion of social justice and literacy, Bill has been involved in a variety of charities, and has served on numerous boards, including the National Coalition for the Homeless, Catholic Charities, Clean the World, and now VOACC.
We asked Bill a few questions…
What about VOACC inspired you to join the BOD?
As someone who cherishes the opportunity to serve others both professionally and through civic endeavors, I was particularly drawn to the synergies between the hospitality industry and Volunteers of America Chesapeake & Carolinas. The effect that organizations and businesses have on our communities is powerful, and the work that VOACC does to transform lives and inspire hope creates positive opportunities not only for those who most need support now but for our future generations.
What are you looking forward to the most in your role on the Board?
I look forward to upholding the mission and vision of Volunteers of America Chesapeake & Carolinas by infusing the invaluable knowledge and experiences that come with more than three decades of work in the hospitality industry. I also want to make sure the word gets out about the organization’s great work that influences meaningful change on the lives of individuals and families in our underserved communities.
What are some of your goals?
If I were to reflect back three years from now, my goals will have been achieved if the social responsibility programs that my fellow Board members and everyone involved with VOACC create together accomplish and surpass our collective vision of having a positive impact on our communities.
What does being “Called To Care” mean to you?
With a hospitality career that spans more than three decades, “Called to Care” is a natural intersection of my personal and professional values. It’s the steadfast commitment to being hospitable and embracing service to others.