Called to Care™

Baltimore Behavioral Health

The VOA Chesapeake's Baltimore Behavioral Health Psychiatric and Residential Rehabilitation Programs include 7 group homes that serve chronically mentally ill adults in Baltimore city. All of the residential sites are staffed in accordance with the specific client needs, the majority of which are staffed 24 hours per day to ensure adequate support, services, and supervision. Clients are admitted and served in accordance with COMAR regulations for licensed group homes providing Psychiatric Rehabilitation Program(PRP) services in Residential Rehabilitation Programs(RRP) in Maryland's Public Mental Health System. Services and staffing are funded through the PMHS Medicaid fee-for-service, Beacon Health Services.

Consistent with the mission of Volunteers of America Chesapeake, the BBH programs support residents that are making positive life changes by making the sites home to the residents. Daily, individualized behavioral health and supportive services are provided that promote the growth and dignity of residents and help them maximize their strengths, skills, and abilities independently. The primary goal of each resident is to progress toward self-sufficiency and achieve independent living. The homes are well kept and clean and services are provided by trained professional staff, both residential and rehabilitation, on-site and in the community.

Our program is unique, having housing in different areas in Baltimore city; we have developed a network of community resources, including several outpatient behavioral health clinics and day programs to assist in the complete care and development of our clients. Our program is audited annually by Behavioral Health Systems Baltimore, Inc. and has always remained compliant. During their most recent site visit, Behavioral Health Systems Baltimore met with 96% of our residents and completed consumer satisfaction surveys. Overall, our residents reported satisfaction with their homes, their staff assistance, and the services that were provided.

The BBH program has had many success stories in the 25 years of the program. For nearly 5 years, 4 of the program's residents have lived independently, those clients have thrived in their environments, maintaining part time jobs and pursuing higher education. The ultimate goal for all of our clients is to grow towards independent living in permanent supportive housing.

Baltimore Behavioral Health is CARF Accredited.

For more information about the program please contact Mona Magruder, Senior Program Director at 410-298-2043 or via email at

Baltimore Behavioral Health Program
1825 Woodlawn Drive, Suite #202: Baltimore, Maryland 21207
Phone: 410.298.2043
Fax: 410.298.2015
Hours: Monday through Friday 8:30am to 4:30pm