Supportive Services for Veteran Families (SSVF)

Supportive Services for Veteran Families (SSVF)

The SSVF Program helps veterans and their families who are homeless or at risk of homelessness achieve and maintain housing stability.


Here at Volunteers of America Chesapeake & Carolinas, we are committed to ensuring that those who served our country can live their lives with the dignity and independence they deserve. Our Supportive Services for Veterans Families (SSVF) in North Carolina is a community-based program designed to fill the gap in supportive services for veterans and their families. The program offers a wide variety of services, including individualized case management, housing location assistance and stabilization, and income assistance.

Using the Housing First Model, the goal of the SSVF program is to promote housing stability among very low-income veteran families who would otherwise be without the support they need. We provide re-housing support to homeless veterans and their families, as well as homeless prevention support for those at risk of losing their housing. Additionally, our case managers assist SSVF participants with accessing Veteran Administration (VA) medical and other vital benefits.

Case Management may be the valued service needed to reduce a barrier keeping a Veteran and his or her family from obtaining or remaining in housing. However, time-limited payments to third parties (e.g., landlords, utility companies, moving companies, and licensed child care providers) may be accessed if these payments help eligible Veterans' families stay in or acquire permanent housing on a sustainable basis.

Services Provided

  • Temporary financial assistance and community service referrals
  • Housing navigation support
  • Smart renters training
  • Job training and job search assistance referrals
  • Career counseling and mentoring referrals
  • Life skills support services and referrals
  • Child care support


    • A Veteran or a member of a family in which the head of household, or spouse of the head of household is a veteran.
    • Household income does not exceed 50 percent of area median income.
    • Homeless or at risk of becoming homeless.

    Counties Served

    Counties: Alamance, Alexander, Anson, Beaufort, Bertie, Bladen, Brunswick, Cabarrus, Carteret, Caswell, Chatham, Columbus, Craven, Cumberland, Davidson, Davie, Duplin, Durham, Edgecombe, Franklin, Granville, Greene, Halifax, Harnett, Herford, Hoke, Iredell, Johnston, Jones, Lee, Lenoir, Martin, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Orange, Pamlico, Pender, Person, Pitt, Randolph, Richmond, Rockingham, Rowan, Sampson, Scotland, Stanly, Stokes, Surry, Union, Vance, Wake, Warren, Washington, Wayne, Wilson, Yadkin

    Durham Office
    3710 University Drive, Suite 218
    Durham, NC 27707
    Phone: 919-530-1100
    Fax: 919-530-1108

    Rocky Mount Office
    301 S. Church Street, Suite 239
    Rocky Mount, NC 27804
    Phone: 252-985-0230
    Fax: 252-985-0238

    Fayetteville Office
    2149 Valleygate Drive, Suite 002
    Fayetteville, NC 28304
    Phone: 910-920-2994
    Fax: 910-491-7886

    Salisbury Office
    507 W. Innes Street, Suite 280
    Salisbury, NC 28144
    Phone: 980-643-4421
    Fax: 704-870-8210

    Hours of Operation 

    Monday - Friday: 9AM – 5PM

    To learn more about the SSVF program, please contact an office near you.
    Phone: (919) 530-1100