Supportive Services for Veteran Families (SSVF)
Supportive Services for Veteran Families (SSVF)
The SSVF Program helps veterans and their families who are homeless or at risk of homelessness achieve and maintain housing stability.
About
Here at Volunteers of America Chesapeake & Carolinas, we are committed to ensuring that those who served our country can live their lives with the dignity and independence they deserve. Our Supportive Services for Veterans Families (SSVF) in North Carolina is a community-based program designed to fill the gap in supportive services for veterans and their families. The program offers a wide variety of services, including individualized case management, housing location assistance and stabilization, and income assistance.
Using the Housing First Model, the goal of the SSVF program is to promote housing stability among very low-income veteran families who would otherwise be without the support they need. We provide re-housing support to homeless veterans and their families, as well as homeless prevention support for those at risk of losing their housing. Additionally, our case managers assist SSVF participants with accessing Veteran Administration (VA) medical and other vital benefits.
Case Management may be the valued service needed to reduce a barrier keeping a Veteran and his or her family from obtaining or remaining in housing. However, time-limited payments to third parties (e.g., landlords, utility companies, moving companies, and licensed child care providers) may be accessed if these payments help eligible Veterans' families stay in or acquire permanent housing on a sustainable basis.
Services Provided
- Temporary financial assistance and community service referrals
- Housing navigation support
- Smart renters training
- Job training and job search assistance referrals
- Career counseling and mentoring referrals
- Life skills support services and referrals
- Child care support
Eligibility
- A Veteran or a member of a family in which the head of household, or spouse of the head of household is a veteran.
- Household income does not exceed 50 percent of area median income.
- Homeless or at risk of becoming homeless.
Counties Served

Counties: Alamance, Alexander, Anson, Beaufort, Bertie, Bladen, Brunswick, Cabarrus, Carteret, Caswell, Chatham, Columbus, Craven, Cumberland, Davidson, Davie, Duplin, Durham, Edgecombe, Franklin, Granville, Greene, Halifax, Harnett, Herford, Hoke, Iredell, Johnston, Jones, Lee, Lenoir, Martin, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Orange, Pamlico, Pender, Person, Pitt, Randolph, Richmond, Rockingham, Rowan, Sampson, Scotland, Stanly, Stokes, Surry, Union, Vance, Wake, Warren, Washington, Wayne, Wilson, Yadkin
Durham Office
3710 University Drive, Suite 218
Durham, NC 27707
Phone: 919-530-1100
Fax: 919-530-1108
Rocky Mount Office
301 S. Church Street, Suite 239
Rocky Mount, NC 27804
Phone: 252-985-0230
Fax: 252-985-0238
Fayetteville Office
2149 Valleygate Drive, Suite 002
Fayetteville, NC 28304
Phone: 910-920-2994
Fax: 910-491-7886
Salisbury Office
507 W. Innes Street, Suite 280
Salisbury, NC 28144
Phone: 980-643-4421
Fax: 704-870-8210
Hours of Operation
Monday - Friday: 9AM – 5PM
- To learn more about the SSVF program, please contact an office near you.
- Phone: (919) 530-1100
- info@voaches.org