Called to Careā„¢

Eastern Avenue Apartments

The Eastern Avenue Apartments, located in Seat Pleasant, Maryland, is an 88-unit low-income housing community operated by Volunteers of America, Inc. and Volunteers of America Chesapeake. The Eastern Avenue Apartment development provides affordable housing as well as assistance in enhancing the lives of residents through the Resident Services Program. The Resident Services Program functions as a case management/counseling component and community resource liaison to establish opportunities for residents to improve their present situations and work towards self-sufficiency. We provide employment, computer, GED, and life skills training, as well as other programs, services, activities and resources. For our youth, we provide reading, tutoring, social skills, arts & crafts, movies, field trips, games, workshops, health education, and holiday activities. At present, we have services available for all 210 individuals, consisting of 108 adults and 102 youth.

A key function of the Resident Services Coordinator is to work closely with Property staff and the tenants and families to help all become and stay productive members of the community. Residents who are experiencing difficulties and at risk for eviction are identified and engaged by the RSC, assisted with interactions with property staff, and encouraged and assisted to remedy rule and lease violations. The goal and intent of the Resident Services staff and the Property Management staff is to work together in partnership to help resident keep their homes.

As a permanent supportive housing program, participation in the Resident Services Program is voluntary; which presents a challenge for staff to encourage participation in the services available. Every resident is contacted upon move-in and provided an orientation to the RS program. Those who participate are given a needs assessment and help to develop an individual or family service plan. To improve the quality of life for our residents, we also engage the support of the community. As a result, we are partnering and strengthening ties with other agencies and organizations in the community to increase services, activities, opportunities and general support. One of our primary ongoing goals is to implement more creative programs and services to enhance appeal and participation. To that end we are building and maintaining a participating and creative resident/community board to help generate ideas, volunteers and support for programs. In addition, input and participation is encouraged from residents during monthly Resident Meetings and satisfaction surveys.

Eastern Avenue Apartments
506 62nd Place:Seat Pleasant, Maryland 20743
Phone: 301.925.6333
Fax: 301.925.6335