Diversion & Prevention Services at the Residential Program Center

VOAC offers homeless diversion and prevention services by linking households with emergency food, financial assistance, housing placement programs, other supportive services and shelter as a last resort option. VOAC works closely to engage homeless households on finding the right, most affordable housing options. VOAC has worked closely with Arlington County and partner agencies to establish the unified shelter standards, taking part in the 1010 line, and is the lead agency for Prevention and Diversion programs. VOAC offers case management services to all clients and assists with developing an individualized plan to address financial stability, increasing employment, assessing for housing type, and assists with how clients can remain permanently housed.

As described in a National Alliance to End Homelessness best practice brief, diversion programs help people seeking shelter, “to identify immediate alternate housing arrangements and, if necessary, connect them with services and financial assistance to help them return to permanent housing." Diversion – when implemented successfully – has the potential to reduce the demand on the emergency shelter system (by delaying entry or preventing shelter stays altogether) in a safe an effective way.

For more information about this program please call  703-228-0013

Hours of Operation: Open 24 Hours, 7 Days a Week

Arlington, VA
1554 Columbia Pike 
Arlington, Virginia 22204